Privacy Policy

Last updated: July 17, 2018

The Mailfold.com website (the "site") and all associated content and services accessible through the site are provided by Mailfold LLC. ("Mailfold"). We know that you care how information about you is used, and we appreciate your trust in us. This notice describes the site’s privacy policy. Since internet technologies are constantly evolving, these guidelines are subject to change. Any such changes will be posted on this page. By visiting this site you are accepting the practices described in this Privacy Policy.

What information does Mailfold, Inc. gather?

The information we gather from customers helps us personalize and continually improve our services. Here are the types of information we gather. Registration: During the registration process, prior to placing orders on the site, Mailfold LLC. requires that you supply a name, contact information including a unique email address, billing information, demographic information such as postcode, preferences and interests, and other information relevant to customer surveys and/or offers. You must agree to the Terms of Service. This information will only be shared with third parties who perform tasks required to complete the purchase transaction. Examples of this include shipping orders and processing credit card payments. You may review and update your account information, view your recent orders and transaction history online or by emailing our Customer Support team at [email protected] Cookies: Mailfold LLC. employs cookies to recognize you and your access privileges on Mailfold LLC., as well as to track site usage. Subscribers who do not accept cookies from the domain "Mailfold.com" cannot access most areas of our site. IP Addresses: Mailfold LLC. logs IP addresses for system administration and troubleshooting purposes. We do not use IP address logs to track you or your behavior on the site. Log Files: Log data is only used in aggregate to analyze usage of our website. Delivery Information: We collect tracking information about packages from our shipping agents. Email Information: We collect information about views and response rates from promotional emails. Freebies: Some free features of the site require personal information. We will only use this information to communicate directly with you in the methods you indicate. My List: Registered users may upload and use address information on our site for the purpose of mailing to those addresses using our service. These lists include, but are not limited to, past client, “sphere of influence” and prospect lists. The information contained in a customer address list is considered strictly confidential and will not be offered or sold to third parties. This information will only be accessed and used by Mailfold LLC., at the customer’s direction, for the sole purpose of fulfilling direct mail orders.

What does Mailfold LLC. do with the information it gathers?

Order Fulfillment: Personal information provided during the registration and order process is used by Mailfold LLC. for billing purposes and to communicate with you regarding specific orders. Statistical Analysis: Mailfold LLC. may perform statistical analyses of user behavior in order to measure interest in the various areas of our site. Statistical information about you as an individual customer will not be provided to any third party without your consent, except under the circumstances described in Legally Required Disclosures below. Email: The email address provided by you at registration may be used by Mailfold LLC. to contact you regarding:
1. account status (including confirmation of registration)
2. major changes to the website and or to the Terms of Service and Privacy Policy
3. special promotional offers for current customers.

We use email links located in the site to allow you to contact us directly with any questions or comments you may have. We will use your email address to respond directly to these questions or comments.Except as permitted by this policy, Mailfold,LLC. does not send unsolicited email. Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to protect the information we collect online. Other: We may use the information for internal record keeping purposes and to improve our products and services. From time to time, we may use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

With whom does Mailfold LLC. share the information it gathers?

Information about our customers is an important part of our business, and we never sell it to others. We share customer information only as described below.We will not release personal information about you as an individual to third parties, except under the circumstances described in Legally Required Disclosures below. You can review and modify all of your personal information by logging in and selecting the "My Account" tab or by emailing Customer Support at [email protected]

1. Agents: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail, backing up data, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

2. Protection of Mailfold LLC. and Others: We release account and other personal information when we believe release is appropriate to:
1. comply with the law as described in Legally Required Disclosures below
2. enforce or apply our Terms of Service and other agreements
3. protect the rights, property, or safety of Mailfold LLC., our users, or others

3. With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How do I change or update my personal information?

Current customers can update their account information online by logging in and selecting the "Account Settings" link. If you need further assistance, please contact Customer Support at [email protected]

How secure is the personal information I enter on the website?

We are serious about protecting our customers’ personal information and preventing fraudulent activity on our website. We employ several measures to ensure that your personal information, including your credit card and bank account numbers, are kept private and secure.First, we use a thawte SSL certificate to encrypt all data to and from our site. Any data stored on our network servers will remain encrypted for added protection.Next, when displaying your information online to confirm an order, we reveal only the last four digits of your credit card or bank account number.

Legally Required Disclosures

We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary to:
1. comply with the law or with legal process
2. protect and defend our rights and property
3. protect against misuse or unauthorized use of Mailfold LLC.
4. protect the personal safety or property of our users or the public

If you provide false information, attempt to pose as someone else, or otherwise violate the Terms of Service, information about you may be disclosed as part of any investigation into your actions.

Conditions of Use, Notices, and Revisions

If you choose to visit Mailfold.com, a service of Mailfold LLC., your visit and any dispute over privacy is subject to this Policy and our Terms of Service, including limitations on damages, arbitration of disputes, and application of the law of the state of New Jersey. If you have any concern about privacy at Mailfold LLC., please send us a thorough description to [email protected], and we will try to resolve it. Mailfold LLC. is not responsible for the content or the privacy policies of websites to which it may link.Our business changes constantly, and our Privacy Policy and the Terms of Service will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.